Terms & Conditions

Last Updated: October 12, 2026

1. Introduction

Welcome to Afiya Living. These Terms & Conditions govern your access to and use of our website, services, and any purchases made through our online store. By accessing our website or placing an order, you agree to comply with these terms.

Please read these Terms & Conditions carefully before using our website. If you do not agree with any part of these terms, please discontinue using our website.

2. About Afiya Living

Afiya Living is dedicated to bringing quality, comfort, and reliability to every home through carefully selected products that make everyday living better.

Our business contact information is provided below:

3. Use of Our Website

By using our website, you agree to use it only for lawful purposes and in a manner that does not violate the rights of others or restrict their ability to use our services.

You agree not to:

  • Use our website for fraudulent or unlawful activities.

  • Provide false, misleading, or inaccurate information.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the security, functionality, or operation of our website.

  • Copy, reproduce, or distribute website content without appropriate authorization.

We reserve the right to restrict access to our website when necessary to protect our business, customers, or services.

4. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate and up to date.

However, slight variations in product color, appearance, packaging, or presentation may occur due to lighting, screen settings, manufacturer updates, or other factors.

We reserve the right to correct errors, update product information, and discontinue products when necessary.

5. Product Prices and Payments

All product prices and applicable charges will be displayed on our website or communicated to customers before an order is confirmed.

Prices, promotions, and product availability may change without prior notice. Any applicable delivery fees or other charges will be communicated during the ordering process.

Customers are responsible for providing accurate payment and billing information. Orders may be delayed or canceled if payment cannot be verified or completed.

6. Orders and Order Confirmation

When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other required details.

An order submission does not necessarily mean that the order has been accepted. Orders may be subject to confirmation, product availability, payment verification, and delivery arrangements.

Afiya Living reserves the right to refuse or cancel an order in cases such as pricing errors, unavailable products, suspected fraudulent activity, or inaccurate customer information. Where appropriate, customers will be notified of any cancellation and applicable refunds.

7. Shipping and Delivery

We aim to process and deliver orders as efficiently as possible. Delivery times may vary depending on the customer’s location, product availability, courier services, weather conditions, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and an accessible contact number.

Any estimated delivery time provided by Afiya Living is an estimate and should not be treated as a guaranteed delivery date.

For additional information, please refer to our Shipping & Delivery Policy.

8. Returns, Exchanges, and Refunds

We want our customers to have a satisfactory shopping experience. Requests for returns, exchanges, or refunds will be handled in accordance with our applicable Return & Refund Policy.

Customers should review the relevant policy for eligibility requirements, time limits, product conditions, and refund procedures before placing an order.

For assistance with a return or refund request, please contact our customer support team.

9. Customer Responsibilities

Customers are responsible for ensuring that all information submitted when placing an order is accurate and complete.

Customers should review their order details before confirming a purchase and contact us promptly if they notice any errors.

Afiya Living cannot guarantee successful delivery when incorrect or incomplete customer information has been provided.

10. Intellectual Property

All original website content, including text, graphics, logos, photographs, designs, and other materials, is owned by Afiya Living or used with appropriate authorization, unless otherwise stated.

You may not reproduce, republish, modify, distribute, or commercially use our content without prior written permission, except where permitted by applicable law.

11. Privacy and Personal Information

We respect the privacy of our customers and take reasonable steps to handle personal information responsibly.

Information collected through our website may be used to process orders, arrange deliveries, communicate with customers, provide customer support, and improve our services.

The collection and use of personal information are governed by our Privacy Policy.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, including payment providers and delivery partners.

These third parties may operate under their own terms, policies, and practices. Afiya Living does not control all third-party websites or services and is not responsible for their independent content or policies.

Customers should review the applicable terms and privacy policies of third-party services when necessary.

13. Limitation of Liability

To the extent permitted by applicable law, Afiya Living shall not be responsible for indirect or consequential losses arising from the use of our website, temporary service interruptions, delivery delays caused by external circumstances, or unauthorized use of our services.

Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot lawfully be excluded or limited under applicable law.

14. Changes to These Terms

Afiya Living reserves the right to revise or update these Terms & Conditions when necessary.

Any updated version will be published on this page with a revised “Last Updated” date. Your continued use of our website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

15. Applicable Law

These Terms & Conditions are intended to be interpreted in accordance with the applicable laws of Bangladesh.

Any disputes relating to the use of our website or purchases from Afiya Living will be handled in accordance with applicable law and the rights available to the parties.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us using the details below.

Afiya Living

Address: Dhanmondi, Dhaka, Bangladesh

Helpline: 01329-691909

Email: afiyalivingopc@gmail.com

We appreciate your trust in Afiya Living and thank you for choosing us for your everyday living needs.